Even if employees don’t care about a particular cause to begin with, they will react positively or negatively to the reason they believe their organization is choosing to engage in that cause.
The attitudes and behaviour of employees are impacted much more strongly by the actions of their bosses than by their words. And the CEO is the most visible and powerful role model of all.
The allegations raised in a book on the Trump administration by Bob Woodward and an anonymous op-ed would be enough to get most CEOs fired.
A corporate apology is always connected to the benefits it brings to the company. It is not a personal apology, it is a form of institutional positioning.
Research shows that companies will back ethical causes only if they know they will benefit from the stance.
Trump's reaction to the violence in Charlottesville, Virginia, prompted business leaders to sever ties with two White House councils.
Unethical corporate behaviour isn't just embarrassing from a PR standpoint, it can also be unprofitable for firms and their investors.