Articles on Health literacy

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Commuters outside Nairobi Railway Station wash their hands before entering the train station as a preventive measure against COVID-19. Photo by Dennis Sigwe/SOPA Images/LightRocket via Getty Images

COVID-19: a guide to good practice on keeping people well informed

Health literacy is the degree to which people can get, understand and use basic health information to make decisions about health issues.
Only one-third of ambulance call-outs are to incidents classified as emergencies. AAP

When is it OK to call an ambulance?

If you're unsure whether you need an ambulance, it's OK to call 000 for advice.
Health consumers don’t necessarily use the internet to bypass their GP, they use it as an additional source of information. Flickr/Chelsea Louise

Don’t panic! Healthy consumers look online for medical advice

We’ve all heard the warnings against googling your symptoms in search of a diagnosis: you’ll uncover a range of daunting illnesses and launch into panic-mode over something like a measly cold. There is…

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