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Articles on Gig economy

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Riders who deliver for online food platforms are self-employed, and can nominate a substitute to deliver on their behalf. John Walton/PA/Alamy

‘I’m always delivering food while hungry’: how undocumented migrants find work as substitute couriers in the UK

Our study of food delivery workers in one English city highlights the daily challenges facing undocumented migrants in this sector.
Coffee shops can be a “third space” – not home or the office – where remote or gig workers can go to feel less isolated. Granger Wootz/Tetra images via Getty Images

Working in isolation can pose mental health challenges – here’s what anyone can learn from how gig workers have adapted

Gig workers navigate the challenges of solo work by seeking out relationships and cultivating skills to cope with emotional turbulence
Workers take on side hustles not just for the money, but also to compensate for limited control in their traditional jobs. Jeff Greenberg via Universal Images Group/Getty Images

Americans are taking more control over their work lives – because they have to

‘Career portfolioing’ is a trend where people assemble different sources of income, such as side gigs, to give them a measure of independence from employers who provide little job security.
Will precarious alternative forms of work, like gig platform jobs, become the norm for immigrant care workers? (Shutterstock)

Gig platforms help immigrant care workers find jobs, but they are only a temporary solution

Alternative working arrangements like gig platforms might help immigrant workers find temporary work, but many care professionals are still unable to find permanent jobs in their industry.
Uber deliberately positioned itself as a tech company to avoid the regulations of the taxi industry. (Shutterstock)

The manipulation of Uber’s public image profoundly impacted the lives of taxi drivers

The Uber Files leak reveals that the company embarked on a deliberate public relations strategy that involved the media, public officials and academics.
Service provider apps are set up in ways that endanger gig workers. (Shutterstock)

Delay and deflect: How women gig workers respond to sexual harassment

Rating services on ride and task apps disadvantage gig workers, whose future work assignments are affected by their ratings. Women workers are made vulnerable, and have to contend with harassment.
Bike delivery people from the Deliveroo food delivery service gather for a demonstration at Place de la République in Paris in August 2017. Jacques Demarthon/AFP

Punishment of Deliveroo by French court is a blow to the platform’s business model

A trial in France revealed how the platform’s algorithm established a subordination relationship between riders and the firm. Could we be witnessing the beginning of the end of “uberisation”?

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