Twitter can be a useful tool in trying to predict what people think on an issue. So why did a study of almost half a million tweets on the same-sex marriage survey get it wrong?
A new survey reveals that while most young Australians get news from online sources, they lack the skills to distinguish fake news.
Facebook's record raises serious questions about whether it can be trusted with our most intimate images.
The way people use social media – and the algorithms inside those systems – increases passions, and drives people to polarizing extremes.
New research shows that Australians from diverse backgrounds are turning away from traditional media and heading online, a trend that has great significance for media companies.
With levels of political discourse reaching new lows, some might say the country could use a dose of shame and humility. At the same time, social media have unleashed a torrent of online shaming.
In a fight for the global flow of information, social media firms must be regulated. Their billions of dollars in revenue put their financial interests in conflict with truth and democracy.
A scholar asks whether democracy itself is at risk in a world where social media is creating deeply polarized groups of individuals who tend to believe everything they hear.
Plenty of debate on Twitter about the marriage reform survey, and data from that can be crunched to predict the result. So what is it?
Women and girls used the #MeToo hashtag more than 12 million times on Facebook in one day in October. It marked the rise of a new feminist consciousness and solidarity.
Squabbling and poor regulation achieve nothing.
Promoting individual resilience will contribute to reductions in disaster threats for at-risk communities globally.
Twitters experiment with 280 characters bears a remarkable resemble to the time Coca Cola changed its formula. That didn't end well.
The A-League has embraced social media. But analysis shows success online doesn't correspond to success on the field.
Many of the online testimonials you might read for dentists and other health professional can not only mislead, they can be illegal.
Twitter is trialing 280-character tweet limits - but will it help its flawed business model?
Dozens of voluntary researchers in nine Indonesian cities mapped digital literacy activities and they found the country needs much more to solve their digital media problems.
While every other social media platform seeks to tie users in through content-rich profiles, the transient nature of Snaps means the company needs to find a new hook.
Parents can cause privacy problems by oversharing their child's pictures online.
ABC News has quietly moved into third place in the domestic online news market and had a piece that went unexpectedly viral in Korea.