The ACCC has prioritised getting timely compensation to affected customers over pursuing the airline on the more serious charge of collecting fees for no service.
Making a jet airline succeed hinges on three key factors – market scale, airport access, and geography. Australia offers new entrants a brutal starting ground on all three.
Qantas faces being forced to offer automatic cash compensation to travellers, being broken up if it operates uncompetitively, and unlimited competition under “open skies”.
The inquiry’s report is sharply critical of Qantas, and has recommended the decision to block extra flights sought by Qatar Airways be immediately reviewed
Victorian premier Daniel Andrews' exit, the extraordinary story of Mike Pezzullo's text messages, and the Senate inquiry into QANTAS and the Qatar Airways saga. Catch up this week's politics.
Peter Martin, Crawford School of Public Policy, Australian National University
Price discrimination is charging customers who don’t mind paying more than those who do – and businesses do it all the time. But Qantas seems to have taken it to a new level.
At a crack-of-dawn news conference at Canberra airport, King suggested the 2020 incident was a factor, although “there was no one factor that influenced my decision in relation to the national interest”.
Embattled Qantas boss Alan Joyce will quit immediately, bringing forward his retirement by two months. A Qantas statement early Tuesday said the CEO had advised the board he was doing this “to help the…
On its face, the decision to deny Qatar 21 flights into Australia suggests Australia is making decisions about international rights in order to protect the profit of an airline it hasn’t owned since 1995.
Like most governments, this one arrived in office promising more accountability and transparency. Also like others, in practice it has a penchant for control and secrecy.
Incoming Director of the Australian Institute of Business and Economics at UQ, and Professor of Management, Faculty of Business and Economics, Macquarie University
Professor in Transport and Supply Chain Management and Deputy Director, Institute of Transport and Logistics Studies (ITLS), University of Sydney Business School, University of Sydney