With the state of the economy unclear, shoppers seem hesitant to get too festive, too fast.
Middle-class consumers and shoppers of color give the most this way.
Understanding the traits of different customer groups can help shoppers and businesses serve their communities more ethically and effectively, especially in times of crisis.
Different shoppers have different priorities, but some shops and services are ranked as important across the board.
Once a cornerstone for many food retailers, brand loyalty is eroding as consumers prioritize cost savings over long-term brand relationships.
New research about the Nutrition North Canada program shows that the subsidy is not being fully passed on to consumers.
Developers have overbuilt office and commercial space in US cities for decades. Now, in the wake of pandemic shutdowns, many downtowns face hard choices about the future.
More time to buy Christmas products could be a good thing for both consumers and brands.
Genuine love holds immeasurable value, yet discovering it can pose challenges — and come with a significant price tag.
Returns cost companies billions of dollars in lost sales. They also generate emissions and packaging waste. Two logistics experts offer some tips from psychology for more sustainable returns.
The lessons the retail industry learned during the pandemic will continue to shape department store strategies and guide their transformation in the future.
Returns are becoming a costly sustainability problem for retailers and the planet. A supply chain expert explains.
We need a comprehensive code of conduct that ensures the long-term sustainability of the industry, while also protecting consumers in the event of future supply imbalances.
Young motivated employees are pushing the movement for union representation among US workforces. Is it time for management to get on board?
Retail stores change the prices of their products based on the shopping habits of consumers. But consumers come in a variety of types, and not all of them influence prices equally.
Self-service technologies — like self-checkouts or government service kiosks — are decreasing interactions with other people. This may affect our politics and sense of community.
The perspective that U.S. retailers are somehow more prone to failure than Canadian retail chains is unconvincing, but the Canadian retail landscape is challenging for newcomers.
UK retailers had a happier Christmas than expected, but consumers are changing how they shop due to the rising cost of living.
When we visit city streets, shops or malls during the holiday season, is it spending money that we like? Or is it about experiencing our surroundings?
A public relations move by Loblaw Companies is just the latest in a long line of big business antics stretching back to pre-Confederation fur trade in Canada.