John Colley, Warwick Business School, University of Warwick
With customers and workers both being squeezed, what does the future look like?
Bike delivery people from the Deliveroo food delivery service gather for a demonstration at Place de la République in Paris in August 2017.
Jacques Demarthon/AFP
A trial in France revealed how the platform’s algorithm established a subordination relationship between riders and the firm. Could we be witnessing the beginning of the end of “uberisation”?
An Instacart worker loads groceries into her car for home delivery. There is a strong argument to be made that gig work is false self-employment, meaning that workers are not actually freelance.
(AP Photo/Ben Margot)
Feudalism has been replaced by capitalism, and the new villeiny — or neo-villeiny — has emerged to reflect a relationship between a worker and an organization.
Marks & Spencer’s stall in the covered market, Cardiff, in 1901.
Heritage Image Partnership Ltd / Alamy Stock Photo