Banks that do not have chatbots should explore the options of integrating them into their operations.
Countries have adopted a wide array of measures involving a proliferation of fraud agencies.
Banks can deploy artificial intelligence to create an understanding of current and prospective consumers and develop products that meet their needs.
COVID has now claimed over 200,000 lives on the subcontinent, and the knock-on effects are likely to be substantial.
Once the pandemic is over, London’s gravitational pull is likely to come back into play.
The question now is, how to turn a crisis into an opportunity.
The UK's financial services sector has been planning for a considerably reduced market access.
More financial services should target low-income households in South Africa.
Progress on gender pay issues in finance especially has been too slow, fragmented and uneven.
Some banks are moving their operations out of London. Others are moving in to serve British clients they might not be able to reach from the EU.
Banks have viewed their codes of conduct as non-binding statements of comfort. They need to enforce them under pain of legal penalty.
Clare O'Neil on Labor’s listening tour for banking victims.
Shadow minister for financial services Clare O'Neil says the ALP exercise will give a voice to people in areas the Royal Commission hasn't had time to visit.
From trade to medicines, the UK government’s ‘just in case’ planning is revealing.
The financial services industry is in need of a new paradigm to rediscover what finance is for – to improve the financial and economic well-being of society.
With enough will and resourcing, many of the structural issues that make financial services a trial for many Indigenous consumers can be overcome. But we need more regulation to deter sharp practice.
Westacott is on the frontline in what has become the toughest of gigs, given the shocking disclosures, and subsequent fallout, in the financial sector.
As the banking royal commission continues to expose wrongdoings, the pressure is intensifying on the corporate regulator.
This bald-faced refusal to acknowledge their own inconvenient history in part comes from the politicians’ belief that if you just burnish the “spin”, you can get away with saying anything.
Michelle Grattan speaks to University of Canberra’s Deep Saini about the week in Australian politics.
Just why the government was so keen to shield an industry where wrongdoing had been obvious is not entirely clear.