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Articles on Service delivery

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Protesters occupy a national highway in the Western Cape. EPA/Nic Bothma

Growing Western Cape protests show citizens expect greater accountability

Governing parties and officials need to take note of the frustration being expressed by ordinary South Africans.
In both Indian and Australian cities, cyclists who deliver goods and services have to take it slow. Malini Sur

Slow cycling isn’t just for fun – it’s essential for many city workers

Cycling is a low-cost and non-polluting way to make deliveries in congested cities. Slow cyclists should be recognised as good for the economy and environment, not treated like second-class citizens.

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