Employees of Starbucks Coffee in the United States and Canada will receive “implicit bias” training.
THE CANADIAN PRESS/Graeme Roy
Starbucks is implementing implicit bias training for its employees in the United States and Canada. Even though we are not aware implicit biases, they lead to discriminatory behaviours.
What is it about AI that unnerves us? Alan Finkel suspects it’s a combination of things.
Chief Scientist Alan Finkel's proposal for regulating AI is a trustmark. Its working title is ‘the Turing Certificate’, in honour of Alan Turing.
Seattle City Council tried raising taxes to help the homeless, and now it faces a political firestorm. There are better ways to fight the good fight.
Photo by Gary Bendig on Unsplash.
A podcast on intuition: from how it works in the body, to how to harness it, and the story of two scientists who followed a hunch – about quantum biology.
Race Discrimination Commissioner, Tim Soutphommasane, has criticised the lack of diversity in Australian business leaders.
Some leadership attributes, like being trustworthy or encouraging, are viewed the same way in all cultures but there are other traits that only spell leadership to people of Anglo-Celtic backgrounds.
Financial firms often program computers to contract with other parties in security trades.
Law presumes that commercial contracts are intended to be legally binding, even where computers play a part in the bargain.
The white captains of South African business need to change their ways.
The Mark Lamberti case shows that South African business suffers from deeply rooted racial prejudices.
High-tech startup success stories shouldn’t hide that the Indonesian economy and population are relying primarily on a myriad of micro and small businesses that are low-tech and low-growth.
Micro-entrepreneurs make up the bulk of the Indonesian economy and population. But red tape and corruption are keeping them from entering the 'formal' sector.
Students take part in protests in support of the university pensions strikes.
A strike around a specific employment issue can easily develop a momentum of its own and become a catalyst for a much wider expression of dissatisfaction.
As watchdogs, regulators, tax agencies, and lobby groups apply more pressure to tech giants Google and Facebook, the two companies are rebranding in response.
Wes Mountain/The Conversation
It's surprising that news publishers seem to hand more power to Google because now more than ever there's an urgency to have clear barriers between news companies, social media platforms and search engines.
It's not just about Brexit. Unilever's decision makes good business sense, too.
Tiger Brands was thrown into the centre of the listeriosis storm.
South Africa's food making giant, Tiger Brands, could have handled the listeriosis crisis better.
Donut King is a franchise of the Retail Food Group, a business under fire for allegations of underpaying staff.
Two well-known franchises have come under fire this week for problems when reporting their business results. We answer four questions about the business model and why these scandals are reoccuring.
The glum business sentiment is in sectors related to consumer spending.
Business leaders some sectors are feeling less positive about the year ahead because consumers are spending less, according to our analysis of the outlook of leaders of Australia’s ASX 200 companies.
Gamblers feel connected to the machine as hospitality keeps them playing for longer.
Pokies companies want to keep their customers "in the zone", that's why they spend so much to keep tabs on them.
It is no accident that practices of meditation and mindfulness have become so ubiquitous in our neoliberal times.
Unemployment remains very low in the UK.
Turbulent times or business as usual? What the latest jobs figures do and don't tell us about the British economy as Brexit looms.
The study examined more than 100 interactions and found that when airline staff were effusive in their apologies it actually diminished their ability to be efficient problem solvers.
Traditional customer service is struggling as consumers solve problems online and expect options in person.
Confucius deemed reflection the best way to wisdom.
The ancient Chinese teacher called reflection the best way to become wise, yet we rarely consider it a core trait of a great leader. It's time for that to change.
Under the proposed changes to the Criminal Code, anybody could face up to 20 years in jail for communicating unauthorised information.
The government has a lot of work to do on it's proposed foreign influence and official secrets laws to ensure they don't prosecute whistleblowers.