Carolyn Flanagan gave evidence at the third round of hearings of the banking royal commission.
Evidence in front of the banking royal commission today is very similar to the case that sparked consumer protection laws more than 30 years ago.
Millions of dollars lost in fraud in 2017, up on the year before.
The amount of money lost to fraud in Australia continues to rise, and scammers are developing new ways to target victims. It's a warning to all to be on the lookout for anything suspicious.
No money for new coal - and no change to the current situation for renewables, despite the treasurer’s claims.
AAP Image/Dan Himbrechts
Scott Morrison's budget speech held no surprises on energy, after months of debate over the National Energy Guarantee. The real news comes in July with the release of a crucial ACCC report on power prices.
The ACCC inquiry looks at the impact of digital platforms on the supply of news and journalistic content.
Facebook has expressed interest in regulation, but its submission to the ACCC could be a disappointing early indication of how it will downplay its magnitude in future regulatory debates.
Australian Securities & Investments Commission (ASIC) chairman James Shipton has come under fire for inaction on bad bank behaviour.
Even when ASIC has been sufficiently resourced to pursue litigation, the Australian courts have contributed to an environment where contravening behaviour is a rewarding option.
The Australian Prudential Regulation Authority has been criticised for pursuing stability in a manner that has killed competition.
Our financial regulators ASIC and APRA need a board of oversight, similar to what the UK has, to keep them in check.
Retail Food Group (RFG) Managing Director Andre Nell (right) and Chairman Colin Archer. The company has been the focus of the latest investigation into franchise problems.
There are some hallmark problems within franchising in Australia and internationally and not all are within the franchisor's or franchisees' control to fix.
Sometimes it’s not clear to the consumer how Google search results come about, and what they show.
The ACCC’s inquiry into digital platforms should make it easier for users to identify advertising on Google.
Telstra will compensate more than 42000 customers for slow NBN speeds.
Australia's problems with the national broadband network run deeper than what can be solved through an investigation or more monitoring. Maybe we were just too optimistic.
Infrastructure construction – including poles, wires and substations – has far outstripped peak demand.
AAP Image/Dan Himbrechts
Where do sky-high energy costs come from? Energy companies who build unnecessary infrastructure, passing on the cost to consumers and making a profit.
Sections of pipes are lined up ready for use in the construction of a coal seam gas pipeline.
Prime Minister Malcolm Turnbull has blamed gas exports for rising energy costs, breaking with a party room determined to find renewables guilty.
Josh Frydenberg, Scott Morrison and Malcolm Turnbull at a press conference announcing the possibility of a serious gas shortfall.
Two reports have highlighted the risk of severe gas shortages in the eastern Australian market, prompting calls for the federal government to restrict exports.
A smashed screen is just a hazard of having a smartphone.
The guarantees in Australian Consumer Law trump your new phone contract's fine print.
Japanse shipping company NYK pleaded guilty to cartel conduct.
The successful prosecution of the first criminal cartel case may be seen as a vindication of the decision to criminalise cartel conduct.
The ACCC has referred the Tabcorp/Tatts merger to the Federal Court.
The Federal Court will now have an opportunity to clarify how mergers should be valued, ensuring the ACCC and the Australian Competition Tribunal are applying the same standard.
Japanese car part manufacturing company Yazaki was fined A$9.5 million for cartel conduct. But now the ACCC wants to increase this.
The level of corporate fines for anti-competitive conduct in Australia is woefully below international benchmarks.
Malcolm Turnbull sits with Chinese Premier Li Keqiang as they watch an AFL game.
The Turnbull government trails Labor 45-55% on the two-party vote in the Fairfax Ipsos poll.
The research looked at the price setting in a number of petrol retailers in Perth over five years.
New analysis of the behaviour of petrol retailers in Perth over a period of five years shows how tacit collusion caused prices to increase by up to 50%.
Claims by IVF clinics can be misleading making it difficult to interpret success rates.
Couple on computer/Shutterstock
Our recent audit of success rates provided on the websites of IVF clinics’ in Australia and New Zealand identified some common traps in the way these figures are presented.
ANZ has already struck a deal with Apple for its contactless payment system but now four other banks are arguing the company is making competition difficult.
The competition in Australia's contactless payment industry is heating up as Apple Pay sets up in Australia. However some banks claim the company is making the system less competitive.