There is a great appetite for digital connectivity among people in remote communities.
It's the people most dependent on social services, who are least able to easily transition into the digital age.
Children growing up in Northern Ireland are far less likely to be in foster or residential care than those in England, Scotland or Wales.
In many countries around the world, government agencies work in partnership with NGOs to deliver public services such as health, education and sanitation for communities.
A new regulation makes it easier for the government to contract local NGOs.
For-profit service providers may use discrimination as a way to make more money.
The Trump administration wants to privatize more of the federal bureaucracy. New research suggests this can lead to discrimination in essential government services.
More Australians are joining the NDIS than predicted, so cost predictions have had to be updated.
Treasurer Scott Morrison abandoned the proposed increase to the Medicare levy to pay for the NDIS. Here's what you need to know about how the NDIS is funded, and how cost predictions have changed.
Tony Blair visiting a children’s centre in Southampton in 2003.
Chris Ison/PA Archive
Sure Start centres are shutting or becoming ‘hubs’, but will they still provide the services which local families value and need?
Politics Podcast: Brian Howe on Revisiting Henderson, Poverty and Basic Income.
CC BY 35.4 MB (download)
Brian Howe says the targeted nature of Australia's social security system goes hand-in-hand with stigmatising welfare recipients.
Social workers are there to help, not to rip families apart.
Mia and baby.
Mind the Gap
Mia: Daughters of Fortune is a powerful new play that puts this issue under the spotlight.
Including different facial expressions in fundraising pitches can change how people respond, research suggests.
Seeing cheerful kids in fundraising pitches works better for some potential donors than others, research suggests. Nonprofits may want to tailor their appeals to different audiences because of that.
Office of Management and Budget Director Mick Mulvaney has questioned whether Meals on Wheels gets ‘results.’
Trump's budget director singled out Meals on Wheels as a waste of federal dollars. But identifying bad ways to spend taxpayer money is harder than it sounds.
Australia’s social security policy and service delivery system is not designed to put customer needs first.
The extent of Centrelink’s customer service delivery problems is legendary – and it's been getting worse in recent years.
We created a graphic to explain what's really going on when Centrelink says its wait time is under 16 minutes.
The majority of retiring South Africans look to the state for support.
South Africa might want to consider raising its retirement age to 70 to cope with a challenge of an ageing population that's under-insured and relying on an already pressured public purse.
In 1966, the BBC drama Cathy Come Home radically changed the way society thinks about homelessness. So how would Cathy fare today?
The financial safety net for South African children is better than in most countries. But other vulnerabilities aren’t taken care of adequately.
The lack of service integration and the paucity of welfare services make poor people's task of caring for their familes much harder. A small monthly cash transfer can’t solve all their challenges.
Combining age-related loneliness with other social issues could help breathe new life into public services.
Is the government really helping people choose the right direction?
Hundreds of people have been referred to a programme that is supposed to protect them from being drawn into terrorism. But its methods are deeply questionable.
Many services in NSW that previously operated as specialist women’s refuges have been dramatically transformed under recent reforms.
Research about specialist women’s domestic violence and other refuges does not support the claims made by NSW Family and Community Services Minister Gabrielle Upton that recent sweeping changes to these…
The draft report of the Competition Policy Review elevates consumer choice above all other considerations.
Are we consumers or are we citizens? Clearly most of us are both. In a capitalist economy people get much of what they need through competitive markets. Yet we also live within a society and have reasonable…