Retail Food Group (RFG) Managing Director Andre Nell (right) and Chairman Colin Archer. The company has been the focus of the latest investigation into franchise problems.
There are some hallmark problems within franchising in Australia and internationally and not all are within the franchisor's or franchisees' control to fix.
Sometimes it’s not clear to the consumer how Google search results come about, and what they show.
The ACCC’s inquiry into digital platforms should make it easier for users to identify advertising on Google.
Telstra will compensate more than 42000 customers for slow NBN speeds.
Australia's problems with the national broadband network run deeper than what can be solved through an investigation or more monitoring. Maybe we were just too optimistic.
Infrastructure construction – including poles, wires and substations – has far outstripped peak demand.
AAP Image/Dan Himbrechts
Where do sky-high energy costs come from? Energy companies who build unnecessary infrastructure, passing on the cost to consumers and making a profit.
Sections of pipes are lined up ready for use in the construction of a coal seam gas pipeline.
Prime Minister Malcolm Turnbull has blamed gas exports for rising energy costs, breaking with a party room determined to find renewables guilty.
Josh Frydenberg, Scott Morrison and Malcolm Turnbull at a press conference announcing the possibility of a serious gas shortfall.
Two reports have highlighted the risk of severe gas shortages in the eastern Australian market, prompting calls for the federal government to restrict exports.
A smashed screen is just a hazard of having a smartphone.
The guarantees in Australian Consumer Law trump your new phone contract's fine print.
Japanse shipping company NYK pleaded guilty to cartel conduct.
The successful prosecution of the first criminal cartel case may be seen as a vindication of the decision to criminalise cartel conduct.
The ACCC has referred the Tabcorp/Tatts merger to the Federal Court.
The Federal Court will now have an opportunity to clarify how mergers should be valued, ensuring the ACCC and the Australian Competition Tribunal are applying the same standard.
Japanese car part manufacturing company Yazaki was fined A$9.5 million for cartel conduct. But now the ACCC wants to increase this.
The level of corporate fines for anti-competitive conduct in Australia is woefully below international benchmarks.
Malcolm Turnbull sits with Chinese Premier Li Keqiang as they watch an AFL game.
The Turnbull government trails Labor 45-55% on the two-party vote in the Fairfax Ipsos poll.
The research looked at the price setting in a number of petrol retailers in Perth over five years.
New analysis of the behaviour of petrol retailers in Perth over a period of five years shows how tacit collusion caused prices to increase by up to 50%.
Claims by IVF clinics can be misleading making it difficult to interpret success rates.
Couple on computer/Shutterstock
Our recent audit of success rates provided on the websites of IVF clinics’ in Australia and New Zealand identified some common traps in the way these figures are presented.
ANZ has already struck a deal with Apple for its contactless payment system but now four other banks are arguing the company is making competition difficult.
The competition in Australia's contactless payment industry is heating up as Apple Pay sets up in Australia. However some banks claim the company is making the system less competitive.
Although Australia has adopted European emissions standards for cars, these are not as strict as EU or US standards.
The court action ACCC has brought against Volkswagen might not succeed because Australia's emissions standards are not as strict as those in the US and Europe.
The ACCC is taking VW to court.
VW image from www.shutterstock.com
The ACCC has launched proceedings against VW for allegedly misleading consumers. But consumers won't be directly compensated from the case.
Authorities need to do more when people try to report they’re a victim of online fraud.
Victims of online fraud say they're passed from one authority to another when they try to report it, and they're still made to feel they are to blame for being caught out by a scam.
The health sector has been plagued by problems from privatisation similar to those in vocational education.
The presumption in government is that privatisation is always desirable, but many failures have led consumers to think differently.
A business cannot price “too low” or it breaks the law, but undercutting competitors is not necessarily illegal.
It's time that Australians debated the objective of our competition law. It shouldn't just be left to the courts.
Volkswagen has paid a record settlement in the US.
Fresh from a record US$15 billion settlement, Volkswagen is resisting paying compensation in other countries.