Qantas and its low cost carrier division Jetstar have announced they will increase domestic and international airfares in stages from February through to July 1. The justification is a combination of increasing…
Qantas management has made an early agreement with the Australian Licensed Aircraft Engineers Association (ALAEA) in a deal that reflects compromise by both parties, despite earlier strong rhetoric from…
Is it the comfort of the seats, the high standard of the food or the friendliness of the cabin crew that has us using the same airline time after time? According to recent research we conducted at the…
As the Qantas dispute moves into the arbitration phase in Fair Work Australia (FWA), it is timely to consider whether the tests for access to arbitration under the Fair Work Act need refining. Prompted…
By now, most people will have heard of the social media disaster which even provided its own hashtag: #QantasLuxury. Ironically, this was everything but a luxury for Qantas. What it did illustrate was…
Memo to the Qantas public relations team: if you mount a Twitter campaign calling for travellers’ luxury flying experiences in the middle of an unresolved industrial dispute, be aware there might be a…
With the threat of further industrial action at Qantas looming and Victorian nurses continuing with their rolling work bans, you could be forgiven for thinking that Australia has entered a new phase of…
It is possible to rebuild relations after major disputes. British Airways is currently trying to do just that after a long industrial-relations dispute with many of its flight attendants. Qantas’s CEO…
Nearly all of the analysis and critique of the Qantas saga since the grounding has turned on the designs of principal players, their behaviours in the moment and the vagaries of the Fair Work Act. It has…
As the initial shock of the Qantas lockout of its workforce abates, it is time to consider the wider implications of this action. One lesson is the folly of national identification of companies that are…
Reports suggesting Holden is considering phasing out major parts of the manufacturing chain for the iconic Commodore points to a worrying trend of off-shoring the very skills manufacturing needs in order…
Following on from Qantas CEO Alan Joyce’s controversial decision to lock out staff and ground the entire fleet, there has been a flurry of writing – in The Conversation and across the world – on the rights…
The drawn-out dispute between Qantas and unions that led to the airline’s entire fleet being grounded over the weekend has sparked calls for reform of Australia’s industrial relations laws. Business leaders…
In 2011, brand is everything in the corporate world. While the rest of the business operations are considered a cost, marketing makes money. And central to so much of modern marketing is the brand, built…
The Fair Work Australia (FWA) decision on the Qantas industrial dispute makes it clear the action by the three unions was not enough to trigger a decision by FWA to terminate the bargaining periods. A…
Read the Fair Work Australia decision here Read Roy Green, Dean of UTS Business School: Planes set to fly again - but what now for Qantas? Read our previous coverage here The decision by Fair Work Australia…
Qantas planes are set to return to the air today after Fairwork Australia ruled to terminate an industrial dispute that grounded the airline over the weekend. The extraordinary action on Saturday by Qantas…
The stakes are high for both the union movement and Qantas, as a Fairwork Australia hearing aimed at ending the industrial crisis which has grounded Qantas planes continues this evening. Qantas wants Fairwork…
Australia’s new “two strikes” law giving shareholders more power to curb excessive executive pay packets, promises to shake up some businesses. Homewares company GUD Holdings has already been hit with…
Stopwork action, accusations of leaks, cancelled flights, even calls for the Federal Government to intervene: it seems the bad news for Qantas never ends. Greg Bamber, Professor in the Department of Management…
Incoming Director of the Australian Institute of Business and Economics at UQ, and Professor of Management, Faculty of Business and Economics, Macquarie University
Professor in Transport and Supply Chain Management and Deputy Director, Institute of Transport and Logistics Studies (ITLS), University of Sydney Business School, University of Sydney