What the lessons of failed high street brands mean as M&S finally makes a big move.
When presidents are elected with no experience, perhaps M&S and House of Fraser are right to try the same formula.
Two High Street titans look like they are travelling different paths, but watch out for trouble in 2017.
Woolworths' new loyalty program is following the international trend away from old-fashioned points-based systems.
While grocers slug it out with discounters, the South African owners of David Jones may be planning to exploit a gap at the upper end of the market.