Articles on Retail

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Do you know what have your clothes been soaking in? ET1972/Shutterstock

What is ‘green’ dry cleaning? A toxics expert explains

Dry cleaning isn't really dry – it uses chemical solvents. Perc, the most common option, has contaminated soil and groundwater and poses serious health risks, but safer choices are emerging.
A long line might actually be the quickest line. AP Photo/Michael Dwyer

Why is this line so long?

Don't despair if, once you've gathered your shopping items, you're met by a single line that looks a mile long. Queuing theory suggests this is likely the fastest way to get you rung up and moving on.
Do you distrust the companies that profit from the goods and services you buy? Research suggests most of us do. (Shutterstock)

Why we think businesses are out to get us

Research shows that consumers don't like it when businesses make money. Why?
What is the future of retail? Shutterstock

What’s really driving the future of retail?

Specific predictions go obsolete fast, but some common themes are emerging – convenience, fragmentation, intelligence, personalisation and experience.

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