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Articles on Employees

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The smiling face of the person serving you is an important part of the retail experience that makes customers want to come back for more. Shutterstock/Ikonoklast Fotografie

Why business suddenly cares about staff being happy

A more likely reason for businesses’ current interest in happiness and wellbeing has to do with cold hard economics and shifts in the labour force. Happiness, in short, is good for business.
Thanks to social media sites like Facebook, the line between our personal and work lives is being blurred all the time. Andalib/Flickr

Facebook is work, you just don’t know it yet

Social media presents many challenges for the world of work. One is the potential for employees’ online comments when off-duty to become a fertile source of evidence for allegations of misconduct and grounds…
Feeling threatened drives team members to highlight their distinguishing attributes. Omar Gurnah/ Flickr

Team innovation and success: why we should fight at work

When your staff bicker and compete, your initial response should be to remind them they’re part of the same team and encourage them to be friendly, right? Not necessarily; we’re now realising that a level…

Do you Facebook-screen potential employees?

Screening applicants using social media platforms is commonplace when recruiting new staff. But this could be seen as a breach…
Human resource managers will often shy away from hiring overqualified employees, but research shows that they can be an asset. Shutterstock

Survive or thrive? Overqualified a matter of management

Overqualified workers are often seen as the pariah of human resources but these employees can be a constructive or a destructive influence on your business, depending on the way they are managed. In my…
Online retailer Amazon has come in for criticism since it was revealed they electronically tag their factory workers - does this represent the ‘new world’ of work? Scottish Government

The brave new world of work: where employees are treated as criminals

Every age has its estimate of the pressures and perils of work. Adam Smith, writing in the 18th century, focused on the toil and trauma of work. Karl Marx, writing in the 19th century, spoke of the alienation…

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