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Customer-facing roles may soon be taken over by cheaper, friendlier and more knowledgeable robotic retail assistants. Thomas Peter/Reuters

Business Briefing: when robots and customers meet

Business Briefing: when robots and customers meet The Conversation17.8 MB (download)
Customers might prefer digital robots who don't judge for now but physical robots with empathy may be the customer service workers of the future.
Scott Morrison says after current spending is taken care of the government will be able to focus on ‘good debt’. Lukas Coch/AAP

Morrison moves to reassure credit ratings agencies

Treasurer Scott Morrison says the government will take on more ‘good debt’ to boost productivity when current spending is under control.
Shipping lines must fight back against fears their industry is destined for demise. Edgar Su/Reuters

Is global shipping in the doldrums?

The collapse of shipping giant Hanjin and slowing growth point to rough seas ahead for global and local shipping lines.
CEOs who are more confident are less likely to sell their own stock in a company. www.shutterstock.com

Overconfident CEOs are less socially responsible

If a company is led by an overconfident CEO, the firm is less likely to invest in corporate social responsibility measures like workforce diversity.
Australian business confidence is falling, amid concerning signs from other economic indicators. Dan Peled/AAP

It’s not just a drop in GDP that should worry us

Australia’s economic indicators are showing worrying signs, with business confidence falling in the face of continued low interest rates.
Shareholder activism is growing worldwide. Heino Kalis/Reuters

Australia is ripe for shareholder activism

Australia’s rules on how investors engage with companies, coupled with the clout of superannuation investor groups, means there’s potential for more shareholder activism.
Scott Morrison rejected earlier foreign-controlled bids for the S Kidman & Co. pastoral empire on national interest grounds. AAP/Lukas Coch

Kidman sale finally gets green light

The sale of the vast Kidman pastoral empire to the joint venture Outback Beef has passed the foreign investment hurdle.
Superannuation’s influence on the Australian financial sector mostly balances out. www.shutterstock.com

Business Briefing: what super is doing to banking and finance

Business Briefing: what super is doing to banking and finance The Conversation10 MB (download)
New research modelled how an increase in the superannuation guarantee would affect the finance sector and the results show it all balances out.