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Customers have the most to gain out of a review of the powers of the Financial Services Ombudsman, which sits under ASIC. Sergio Dionisio/AAP

Stronger role for ombudsman is the key to protecting bank customers

Out of the many changes the federal government has made to ASIC, the review of the Financial Ombudsman will have the biggest impact on customers.
Some materials and surfaces radiate much more heat (red areas) than others, as can be seen in this thermal image of Arncliffe Street in Wolli Creek, Sydney.

Building cool cities for a hot future

Hot spots occur at the scale of where people live – the building, the street, the block – which means urban design and building materials have profound implications for our health and well-being.
In Ali Curung, 400km north of Alice Springs, the things that work for the community, including a local broadcasting and computer centre, are a response to local strengths and needs. AAP/Dan Peled

Ideas for Australia: Closing the gap is proving hard, but we can do better by working developmentally

In some Indigenous communities, the ratio of programs to people served is possibly the highest in the world. Somehow, for many, Closing the Gap remains an elusive goal. A rethink is needed.
From Horace Walpole to Steven King, Shakespeare has inspired centuries of supernatural Gothic terror. Macbeth And Banquo, Théodore Chassériau, 1855. Via Wikimedia Commons

‘Supp’d full with horrors’: 400 years of Shakespearean supernaturalism

Hamlet begins with a ‘night of the living dead’; Banquo turns into a ghost . The Bard had a supernatural streak and it was crucial to the genesis of Gothic literature.
A Lebanese policeman prevents Australian TV presenter Tara Brown from looking towards journalists while escorting her from a courthouse to a prison for women, east of Beirut. EPA/WAEL HAMZEH

Why the 60 Minutes shambles is unlikely to be a one-off incident

The fallout from 60 Minutes’ bungled child recovery attempt will likely be some heads rolling and some new faces promising higher standards. But like truckies, journalists and their programs are being asked to ‘go the extra mile’.
Jane Eyre has been retold over and over again, but remains eternally relevant. Jane Eyre (2011), Focus Features

Why Charlotte Brontë still speaks to us – 200 years after her birth

Charlotte Brontë’s heroines - most famously Jane Eyre - struggle with psychologically complex questions. And unlike Jane Austen’s female protagonists, they prize self knowledge and self expression over conventional moralism.
St John’s Wort has been proven to be as effective as medicinal anti-depressants in treating mild to moderate depression. Wisconsin Department of Natural Resources/Flickr

Weekly Dose: St John’s Wort, the flower that can treat depression

The flowering tops and aerial parts of the St John’s Wort plant are used medicinally in the form of tinctures and tablets to treat a number of conditions affecting the nervous and immune systems.
One in three Australian children do not attend early education for the hours needed to make a difference. from www.shutterstock.com

Government must boost attendance rates in early education

The children most likely to benefit from quality early education are the most likely to miss out. Here are five key changes the government needs to make to address this.