Questionable academic research has been used by Uber to argue against regulation.
Innovation in the digital space is not necessarily working for people in the global south.
The Uber Files leak reveals that the company embarked on a deliberate public relations strategy that involved the media, public officials and academics.
Drivers claim that algorithms are skewed against them on ride-hailing platforms.
As Coles and Woolworth turn to UberEats and DoorDash for fast deliveries, supermarket workers feel ‘the gig economy is getting closer’.
Digital platform work is often seen to suit workers’ skills, interests and schedules. But it comes at a cost to their economic security and control over the work process.
Our five years of research reveals an industry facing push back from both workers and customers. Many workers we spoke with sought to leave the gig economy.
The company has managed to change some of its practices, but it is still butting heads with regulators and governments.
Rating services on ride and task apps disadvantage gig workers, whose future work assignments are affected by their ratings. Women workers are made vulnerable, and have to contend with harassment.
Uber Australia’s deal with the transport workers union signals the Albanese government won’t mess about with attempts to reclassify gig workers as employees.
Uber, the poster company of the gig economy, has agreed its Australian workers deserve more employee-like conditions. Why it has done this now isn’t too hard to work out.
When it comes to dealing with Uber’s difficult working conditions, Uber drivers are on their own.
The narrative of the Fourth Industrial Revolution is more aspiration than reality.
With customers and workers both being squeezed, what does the future look like?
A trial in France revealed how the platform’s algorithm established a subordination relationship between riders and the firm. Could we be witnessing the beginning of the end of “uberisation”?
The use of Airbnb to channel donations to Ukrainians illustrates both the potential and limitations of the so-called sharing economy.
A recent study highlights the precarious world of rideshare and delivery drivers during the pandemic, and their struggle to be heard as non-unionised contractors.
A new international report on climate change finds rapid changes could cut emissions from transportation by 80% to 90%. Three behavior change trends could bring big improvements.
Feudalism has been replaced by capitalism, and the new villeiny — or neo-villeiny — has emerged to reflect a relationship between a worker and an organization.
Gig workers are more stressed than other types of workers. Two experts explain coping strategies that are likely to help, and which to avoid.