Companies may benefit when customers create content, provide feedback and do busywork once done by paid employees, but what about the customers themselves – all of us?
Vancouver may be one of the most beautiful cities in the world, but the president of Emily Carr University says the city could benefit from the discipline of design.
The Trump administration may do well to make a friend of the federal bureaucracy it’s so intent on gutting, according to an expert who studies the role of civil servants in government.
The president manages more than 200 organizations that make up the federal government. A survey of 3,500 federal managers shows they struggle with recruiting and retaining skilled workers.
When funding imperatives dominate universities’ strategies, higher education loses sight of the work it ought to be doing: developing graduates who can make a real difference in the world.
The best person for a job may not be the one who best knows how to do the work but the one who can get the best work out of others. A scholar examines the nature of leadership.
William R Kenan, Jr Professor and Chair of the Department of Political Science; Co-director of the Center for the Study of Democratic Institutions., Vanderbilt University