Microeconomists study how individuals and companies balance their desires and needs with costs and available resources.
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We interviewed consumers about ethical fashion choices - they were well intentioned but overwhelmed. There are, however, some good sources of information for conscious shoppers.
A ThredUp sorting facility in Phoenix.
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Fast fashion is far from green. But the rapid expansion of online clothing resale platforms could help shrink the garment industry’s negative impact on the environment.
Many businesses struggle with data security, but the new Privacy Act means they will have to make protecting customers’ personal information a priority.
Who picks up the bill when customers can’t pay?
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Many Americans have been unable to pay their electric bills during the COVID-19 pandemic, racking up billions of dollars in delinquent bills. Where will the money come from?
Children can use preferences for leverage.
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The COVID-19 pandemic has cast a harsh light on global commerce in wildlife. But many accounts focus on demand from Asia, ignoring the role of US and European consumers.
Is that online order real or counterfeit?
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The recent seizures of counterfeit testing kits by U.S. Customs and Border Protection show that the counterfeiters have begun to take advantage of the coronavirus crisis.
The science behind direct-to-consumer gut microbe testing is in its infancy. Here’s what you need to know if you’ve been tempted to get your microbiome analysed.
In an era of data breaches and privacy intrusions, the majority of Canadians want paper bills. So why aren’t organizations listening to them?
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In an era of data breaches and data privacy concerns, governments should enshrine in law a requirement for companies and banks to send paper bills and statements in order to protect consumers.
Black female consumers outpace other consumer groups in a number of spending categories, notably personal care and hair products, but feel unappreciated by top brands.
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How do you feel when your barista asks you for a tip before she makes your cappuccino?
The outdoor clothing retailer Patagonia encourages customers to co-create value through repair workshops, clothing swaps, and more.
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The social and environmental costs of rampant consumerism are becoming ever clearer, and we’re all encouraged to use less and recycle more, but how can we shift more sustainable model?