A waitress wears a mask while carrying drinks for guests inside the Blu Martini restaurant in Kingston, Ont., in July 2021.
THE CANADIAN PRESS/Lars Hagberg
Should the chronic hiring struggles of Canadian restaurants be referred to as a labour shortage, or can it be more accurately portrayed as a retention issue fuelled by a lack of decent work?
An effective approach to allergy communications is for servers to ask customers about food allergies.
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Dining out can be risky and stressful for people with allergies, in part because many restaurant employees lack the training, skills and confidence to manage food allergies safely and effectively.
The Grand Véfour has been serving fine dining to Parisians for more than 200 years.
Lionel Bonaventure/AFP
The first restaurants in Paris were based on the medicinal powers of soup, but these establishments soon transformed into the temples to gastronomy we know today.
The entrance to Chez Panisse in Berkeley, California.
Calton/Wikipedia
‘Local, organic, sustainable’ are common buzzwords on US restaurant menus now, but it wasn’t always that way. Alice Waters and her restaurant, Chez Panisse, helped put them there.
Tipping, a popular cultural practice in Canada, can have hidden consequences for food service workers.
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Tipping has often-overlooked consequences for food service workers. The industry should turn its attention to underlying issues if it wants to ensure a sustainable future.
The co-founder of a takeout business called The Bussdown plates a dish at the ghost kitchen he cooks out of in Oakland.
Stephen Lam/The San Francisco Chronicle via Getty Images
What restaurants, bars and pubs can do to help people happily hand over their data.
A food delivery worker wearing a face mask to help curb the spread of COVID-19 is framed by a large public art installation while riding a bike in Vancouver in November 2020.
THE CANADIAN PRESS/Darryl Dyck
Food delivery apps are here to stay. That means governments must support restaurant association efforts to create a no-commission-fee delivery app option — during the pandemic and beyond.
Many people prefer the status quo as they struggle to imagine the alternatives. The pandemic has been the catalyst for urban experiments that have opened our eyes to new possibilities.
Black neighborhoods have a higher density of fast-food outlets than in white districts.
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Discriminatory zoning and housing policies have concentrated poverty in America along racial lines. As a result, healthy food options are limited in many low-income and Black neighborhoods.
Making joint decisions is hard.
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Food delivery apps charge significant fees for orders, meaning restaurants already challenged by the pandemic can be squeezed into negative margins to access customers. Will cutting fees help?
Training restaurants housed inside prison walls and staffed by inmates are reducing recidivism rates and winning praise from diners overseas. Should we try them in New Zealand?
Eating at a restaurant and want to stay COVID safe? Check to see if staff are sanitising surfaces, wearing masks, using contactless payment, and spacing out customers.
Residents of Denver’s Five Points neighborhood protest in 2017 outside a coffee shop that posted a sign celebrating gentrification.
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