Our five years of research reveals an industry facing push back from both workers and customers. Many workers we spoke with sought to leave the gig economy.
With customers and workers both being squeezed, what does the future look like?
A trial in France revealed how the platform’s algorithm established a subordination relationship between riders and the firm. Could we be witnessing the beginning of the end of “uberisation”?
Feudalism has been replaced by capitalism, and the new villeiny — or neo-villeiny — has emerged to reflect a relationship between a worker and an organization.
The pandemic changed the way we shop – with many ‘new’ initiatives actually reinventing old ways of doing things.
Fast grocery delivery services are expanding quickly, but their long-term survival is being questioned.
Gig workers are more stressed than other types of workers. Two experts explain coping strategies that are likely to help, and which to avoid.
It could push up prices and pay.
Is there a place for speedy grocery delivery startups in a post-COVID world? That depends on consumer habit.
The Fair Work Commission’s ruling that delivery rider Diego Franco was an employee of Deliveroo is a major legal win for Australia’s gig workers.
New changes to employment rules go hand in hand with the recent knocks to Deliveroo and Uber to suggest that a trend is emerging.
The UK’s Supreme Court has ruled that drivers are entitled to workers’ rights.
Of the five cuisines examined, packaging from burger meals was responsible for the most emissions.
Handing management to algorithms creates ‘black-box bosses" whose decision-making is hard to understand or question.
To achieve universal basic income, changes would be needed in terms of public and political support. Could the Covid-19 pandemic turn the tide?
Food delivery workers are now essential workers. But they’re still not treated as employees.
This might be the craziest game in venture capitalism.
Uber’s London licence has been a political football for several years, but that’s not really the point.
Some initiatives aim to develop more ethical and equitable models.
Flexibility is just a euphemism for exploitation.