Business + Economy – Articles, Analysis, Comment

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Many people take Uber not just because they want a ride, but because they want to contribute to a social good. Shutterstock

The same but different: what passengers like about Uber

Discussions with Uber riders bring out a wide range of opinions about the platform, especially when it comes to ethics.
Scott Morrison visiting a Queensland farm this week. Alex Ellinghausen/AAP

Drought is inevitable, Mr Joyce

Having an envoy for drought and a prime minister keen to visit drought-affected areas puts the government under pressure to do the wrong thing.
Households feeling the pinch from frozen wages feeds into slower economic growth, and policymakers need to find a solution. Bacho/Shutterstock

This is what policymakers can and can’t do about low wage growth

Governments can't undo the technological changes behind frozen wages and rising inequality. The best policy is to invest in education and training to give workers skills of value in the new economy.
Some financial institutions might become simply ‘too big to manage’ as well as ‘too big to fail’. AAP

Research suggests bigger banks are worse for customers

Researchers found that larger banks are more likely than their smaller peers to experience "operational losses", which includes a failure to meet obligations to clients.
It’s a mistake to think of coming out as a once-off declaration: many LGBTIQ+ people have to come out to new colleagues and workplaces again, and again, and again. Nadia Snopek/Shutterstock

Coming out at work is not a one-off event

When LGBTIQ+ people change jobs, gain new workmates or a new boss, they again must weigh up the risks of coming out. Inclusive workplaces realise the benefits of workers who can be their true selves.
The collapse of a royal commission witness provided a reminder of the stark differences between financial services and health services when it comes to caring for customers. Stefan Postles/AAP

What if we expected financial services to be more like health services?

The financial services industry is in need of a new paradigm to rediscover what finance is for – to improve the financial and economic well-being of society.