Malcolm Turnbull's tactic of cancelling the House of Representatives' sitting next week is a short-sighted decision that smacks of lack of nerve.
Studies have shown that shame can motivate people to be both helpful but also vengeful, so the verdict is still out on whether it curbs bad behaviour.
Beyond her political savvy, Anna Bligh’s appointment as CEO of the Australian Banking Association brings greater access than a Liberal appointee would.
Sales incentives must change to ensure service is rewarded over targets.
The universal reform of the banking system will take more than another inquiry.