Articles on Financial services

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It is hoped that the Royal Commission will bring a renewed enthusiasm for suitable and properly adapted customer service provision that values Indigenous consumers and take their circumstances into account. AAP Image/Dean Lewins

The Royal Commission revealed financial services woes for many Indigenous customers. Here’s what can be done

With enough will and resourcing, many of the structural issues that make financial services a trial for many Indigenous consumers can be overcome. But we need more regulation to deter sharp practice.
Financial inclusion has been touted as one of the solutions to addressing poverty in South Africa. REUTERS/Siphiwe Sibeko

South Africa’s social grants: busting the myth about financial inclusion

Entities at the centre of the storm engulfing South Africa's social grants distribution system have claimed to be champions of financial inclusion. The claim in itself is scandalous.

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