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The Rotorua woman wrongly identified by a supermarket facial recognition system says ethnicity was a ‘huge factor’. Her case shows why human-centered design is needed to avoid misuse, bias and harm.
Is it really true that shoplifting is out of control?
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Is the cost of living really driving regular people to crime? And are those security tags on your steak the result of their misdemeanours?
Merchandise is locked in cases to guard against theft in a Target store in New York City on Sept. 23, 2023.
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Shoplifting has been hyped as a driver of chain-store closures, but did these companies ever really understand urban environments in the first place?
The social and financial costs of policing food theft are higher than the costs of addressing poverty and income inequality.
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The food theft crisis is framed as a threat to paying customers. This furthers the divide between those who can still afford groceries and those who cannot.
Retailers want police to respond more to shop theft reports.
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Shoplifting in the UK has become brazen, threatening to shop staff, and seemingly without consequence.
The possibility of introducing mandatory prison sentences for prolific shoplifters has been mooted by government ministers.
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Integrated offender management is a better way of dealing with shoplifters than prison.
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To curb opportunistic shoplifting, supermarkets want you to know you are being watched. But they’re also hoping for self-reflection.
A green light for dishonest behaviour?
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What kind of ‘swiper’ are you? A typology of people who steal from supermarkets at self-service checkouts.