While ChatGPT has the potential to enhance marketing effectiveness, it can’t replace human creativity or form meaningful connections with customers like humans can.
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Articles on Chatbots
Displaying 41 - 60 of 81 articles
Artificial intelligence has arrived. But what is it, exactly – and what’s behind some of the most splashy AIs we have encountered to date?
AI models can now produce meaningful responses to exam and assignment questions. We’ll have to embrace them if we want the next few years to go smoothly.
The newest OpenAI text-generator is a marked improvement over its predecessor – but it still has its pitfalls.
BlenderBot3’s distaste for its creator sits uncomfortably with its taciturn approach to hate speech.
A Google employee’s claims that one of its chatbots is sentient has caused a stir across the world.
The recent case of a man making a simulation of his deceased fiancée raises important questions: while AI makes it possible to create “deadbots”, is it ethically desirable or reprehensible to do so?
We developed a prototype messenger chatbot that helps women in South Australia through the steps involved in acquiring ID after exiting prison.
Chatbots can be part of a broader approach universities’ teaching and learning centres can take to support faculty in innovating teaching practices.
New research puts the spotlight on how customers deal with chatbots and suggests ways to improve these sometimes frustrating experiences.
Individuals who experience suicidal thoughts can show signs of this in the language they use. We analysed more than 100 suicide notes to find these language patterns.
You may not have heard of conversational commerce, but it’s quietly appearing in more and more places.
Banks that do not have chatbots should explore the options of integrating them into their operations.
Endearing and amusing, AI’s faltering attempts at flirting show how far computer-generated language has come.
Virtual assistants and robots are frequently given female attributes. To curb the massive use of such gendering in AI, we need to better understand the deep roots of this phenomenon.
Our newfound ability to reincarnate the dead as chatbots presents several legal and ethical dilemmas.
AI chatbots can provide mental health support for people who are isolated during the COVID-19 pandemic.
Psychological assessment and treatment is based on well-defined rules, which makes it ripe for a robot takeover.
It may not be long before Australia’s health sector offers predictive genomic analysis to patients. If this happens, could chatbots help lessen the load on genetic counsellors?
Machine logic can be too precise to seem fully human. Chatbots that learn logic from Aristotle instead might behave more like people.
Top contributors
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Senior Research Scientist at the Australian E-Health Research Centre, CSIRO
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Principal Research Scientist, Australian eHealth Research Centre, CSIRO
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Postdoctoral Research Fellow, Queensland University of Technology
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Professor Emerita of Religious Studies, College of the Holy Cross
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Associate Professor in Information and Communication Technology Policy, Concordia University
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Associate Professor, Department of Learning and Teaching Enhancement, Edinburgh Napier University
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Assistant Professor, Psychology, Concordia University
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Dean of External Engagment and Executive Director of the Hawke EU Jean Monnet Centre of Excellence, University of South Australia
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Professor, School of Sociology; Geary Fellow, Geary Institute for Public Policy, University College Dublin
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Associate professor, Orygen, The University of Melbourne
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Associate Professor, Queensland University of Technology
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Assistant Professor in Psychotherapy, School of Nursing, Psychotherapy and Community Health, Dublin City University
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Senior Lecturer in Philosophy and Ethics, Nottingham Trent University
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Professor of Community Information, University of Michigan
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Adjunct Lecturer, University of Sydney
