CFPB interim director Mick Mulvaney has brought the bureau to a near-standstill.
The president recently nominated a new permanent director to take over the Consumer Financial Protection Bureau. With the CFPB doing a fraction of the work it did under Obama, what kind of agency will she lead?
Republicans have been opposed to the CFPB since it was created.
Republicans are hoping to eliminate or at least defang the only federal agency tasked solely with protecting consumers from financial abuses. What would we miss if they succeed?
United States Sen. Elizabeth Warren questions Wells Fargo CEO John Stumpf, foreground, during congressional hearings into allegations that bank employees opened millions of unauthorized accounts to meet aggressive sales targets.
(AP Photo/Susan Walsh)
Unethical corporate behaviour isn't just embarrassing from a PR standpoint, it can also be unprofitable for firms and their investors.
Trust is hard to win back once lost.
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Wells Fargo and United Airlines have both been facing an onslaught of negative publicity and will have a tough time restoring trust with their customers. Here's a good place to start.
Who you gonna listen to?
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Higher-ups at Wells Fargo, Volkswagen and Uber all failed to stop unethical practices that had significant repercussions. New research offers some clues on why.
At least someone gets a microphone.
The bank's recent scandal probably would never have happened had senior management only listened to Wells Fargo's whistleblowers.
A crack in the culture?
The thousands of Wells Fargo low-wage employees who defrauded customers likely knew how it felt to face unfair overdraft fees or a deteriorating credit rating. So why did they do it?
US bank Wells Fargo was hit with a record fine after sales-driven staff opened thousands of accounts customers never asked for.
Sales incentives must change to ensure service is rewarded over targets.
In Wells Fargo’s case, a discussion often wasn’t required.
Wells Fargo via www.shutterstock.com
Regulators fined Wells Fargo US$185 million for fraudulently opening up more than two million fake deposit and credit card accounts. Will the victims get their pound of flesh from those responsible?