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Large language model AI responds to questions but doesn’t actually know anything and is prone to making things up. Charles Taylor/iStock via Getty Images

AI information retrieval: A search engine researcher explains the promise and peril of letting ChatGPT and its cousins search the web for you

Searching the web with ChatGPT is like talking to an expert – if you’re OK getting a mix of fact and fiction. But even if it were error-free, searching this way comes with hidden costs.
If you want to use two-factor authentication via text message on Twitter, you’ll have to pay for it. NurPhoto via Getty Images

Should you pay for Meta’s and Twitter’s verified identity subscriptions? A social media researcher explains how the choice you face affects everyone else

Twitter and Meta are looking to make money from protecting users’ identities. This raises questions about collective security, people understanding what they’re paying for and who remains vulnerable.
Facebook CEO Mark Zuckerberg prepares to testify in Washington DC, in 2018 concerning revelations about the company’s sharing data with Cambridge Analytica, a consulting firm linked to Donald Trump. Chip Somodevilla/AFP

Debate: The multiple paradoxes of Meta and Mark Zuckerberg

Mark Zuckerberg says he wants the world to be more “open and connected”, but his decision to block archiving the company’s social media content argues otherwise.
The process of conducting elections has become a focal point for misinformation. AP Photo/Ross D. Franklin

Experts grade Facebook, TikTok, Twitter, YouTube on readiness to handle midterm election misinformation

Misinformation has bedeviled social media companies for years, and the problem is especially consequential during elections. Are the companies up to the job as the 2022 midterm elections approach?

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