Articles on Consumer protection

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The burden of regulatory failure hasn’t just hit residents of evacuated apartments like the Neo200 building in Melbourne – it affects everyone living in a building with serious defects. Ellen Smith/AAP

Housing with buyer protection and no serious faults – is that too much to ask of builders and regulators?

Years of regulatory failure are having direct impacts on the hip pockets of the many Australians who bought defective houses or apartments. It's turning into a multibillion-dollar disaster.
John F. Kennedy’s 1962 speech inspired the modern consumer rights movement. AP Photo/Bill Allen

Consumer rights are worthless without enforcement

JFK pushed consumer rights to the top of the national agenda in 1962, leading to a raft of new laws offering new protections. But without enforcement, such rights are meaningless.
Smart meters promise lower bills, but could also reduce your privacy. AAP Image/David Crosling

Sharing your meter data might help cut your power bill, but it needs secure regulation

Smart meters are being rolled out across Australia, offering the opportunity to share data with third parties who promise to help you find a cheaper deal. But this requires strong consumer protection.
Consumer Financial Protection Bureau Director Richard Cordray, center, plans to step down at the end of the month. AP Photo/Steve Helber

Why we need to save the Consumer Financial Protection Bureau

The decision by the bureau's founding director to step down this month offers Republicans and the Trump administration a chance to finally gut the bureau they've long despised.

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