Even when bank customers have a very good reason to switch, research shows they’re often reluctant to make the move.
Bank customers usually stay with their bank despite scandals in the sector, however new tech that gives consumers more information might help them switch.
The slow pace of transformation in post apartheid South Africa is a reflection of persisting racism that has infected formal corporate institutions.
Women in senior positions at banks are just as likely to take risks as their male colleagues.
New research shows increasing female staff numbers is, on its own, unlikely to change the way risk is managed in banks.
Commonwealth Bank CEO Ian Narev got a 50% pay rise despite scandals involving the bank in 2016.
Just before everyone sits down for their Christmas dinner ASIC has handed two of Australia's big four banks a big present.
The ACCC has blocked the big four banks from bargaining with Apple for more control over Apple Pay.
The banks could have used their collective bargaining power not only against Apple for Apple Pay but also stall the adoption of mobile payments in Australia.
Bangladesh’s central bank recommended not opening up more opportunities for new banks, but the government thought otherwise.
Research into banks' charitable activities shows a strong interest in disclosing donations made the the ruling family's causes.
Banking inquiries in their current form serve as political theatre, rather than as a genuine form of accountability.
Members of House Standing Committee on Economics should be asking the directors of Australia's Big Four banks (not the CEOs) different questions, if they really want the right answers.
Commonwealth Bank of Australia CEO Ian Narev attends the parliamentary inquiry into the banking system.
AAP Image/Lukas Coch
Business Briefing: fixing culture in banking and finance.
The Conversation 19.7 MB (download)
"Banking culture" has drawn a lot of scrutiny this year, after several high-profile scandals. But Professor Paul Kofman says there isn't much evidence for how to intervene if there's a problem.
Australian schoolchildren are being taught financial literacy through programs often run by big banks.
The government has heavily invested in initiatives intended to help children understand finance. But should this be taught by school teachers instead who are sensitive to kid's backgrounds?
ASIC has been highly critical of some of the practices of Australia’s big four banks.
An ASIC report detailing how financial advice was paid for but not given by Australia's big four banks exposes a culture problem that the government needs to deal with.
Home owners will bear the brunt of the new lending restrictions from APRA when it’s lenders who should be penalised.
APRA has updated its guidance to lenders on concerns about the risks to financial stability from the housing market, but it should be focusing more on the banks, not hurting those with a mortgage.
A transaction of 88 bales of cotton in Qingdao sometime in early November is been hailed as revolutionary.
Apparently, the world is holding its breath on the unloading of a few bales of cotton, which “could change trade forever”. In Qingdao sometime in early November, 88 bales of cotton will be unloaded and…
Mortgage tracker rates follow the cash rate.
Business Briefing: rate tracker mortgages.
The Conversation 16.3 MB (download)
Rate tracker mortgages could provide some certainty for customers and increase trust in the banking sector.
The Australian Prudential Regulation should be put up for a capability review.
Just when we all thought that the Australian Securities and Investments Commission (ASIC) had already won the race to be most ineffective regulator of the year, up pops the Australian Prudential Regulation…
ANZ has already struck a deal with Apple for its contactless payment system but now four other banks are arguing the company is making competition difficult.
The competition in Australia's contactless payment industry is heating up as Apple Pay sets up in Australia. However some banks claim the company is making the system less competitive.
Younger farmers are more willing to take up the opportunities presented by outside investment, a new study shows.
Young farmers are more open to outside investment and ownership of the family farm, than older farmers, new research shows.
A tussle between Attorney-General George Brandis and Solicitor-General Justin Gleeson intensified this week, and the outlook for their continued working relationship looks poor.
Did ANZ CEO Shayne Elliot let the cat out of the bag on manipulation of BBSW when speaking at the Standing Committee on Economics annual hearing?
In his response to questioning by MPs at the House Economics Committee hearings into the big four banks, Mr Shayne Elliott, CEO of ANZ, may have inadvertently let the cat out of the bag, When questioned…
ASIC chairman Greg Medcraft could learn a thing or two from his US counterparts.
ASIC has been too slow to prosecute those accused of rigging the bank bill swap rate so it doesn't matter if the government makes the penalties harsher for those found guilty.
Commonwealth Bank CEO Ian Narev speaks to the House of Representatives standing committee on economics.
The initial day of the parliamentary interrogation of the big banks’ chiefs has probably only strengthened the hand of those urging a royal commission. Malcolm Turnbull proposed bank executives should…