Menu Close

Articles on Hospitality

Displaying 1 - 20 of 50 articles

Shutterstock

Gender-based violence is a big concern in hospitality – and women bear the brunt of managing it

Our research with 124 Australian hospitality staff found women bar workers were routinely seen as ‘better suited’ to manage the threat of violence - which is both risky and exploitative.
Dealing with customers every day can put significant stress on hospitality workers. AP Photo/Mark Lennihan

Bad managers, burnout and health fears: Why record numbers of hospitality workers are quitting the industry for good

New research shines light on what is driving hospitality workers – like waiters and hotel workers – to abandon the industry as part of the ‘great resignation.’
Both governments and community organizations promote Robert Burns suppers. Here, an official United Kingdom government photo shows the haggis brought in at the British Prime Minister’s residence, Jan. 22, 2018. (Number 10/Flickr)

How new and ‘auld’ acquaintances are celebrating Scotland’s national bard on Robbie Burns Day

Both Burns and the suppers that celebrate him have proven remarkably malleable symbols worldwide of the Scottish nation and Scottish hospitality.
The Fairmont Royal York Hotel in Toronto. After the SARS pandemic in 2003, Toronto hotels faced a recovery period. (Shutterstock)

SARS didn’t prepare the hospitality industry for the prolonged impact of COVID-19

After SARS in 2003, an effort was made by Toronto’s tourism and hospitality industries to stimulate the sector’s recovery. But measures weren’t put in place for future pandemics.

Top contributors

More