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Articles on Social media

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Research into how the Toronto police force uses Twitter shows that they use the social media platform mostly to talk among themselves, not engage with the community. (Shutterstock)

Police on Twitter: Talking to the community, or just to themselves?

Police forces say they use Twitter to engage with the community. But new research suggests they’re usually tweeting to one another.
Do you want to be friends with this person? Sasun Bughdaryan

Why do so many people fall for fake profiles online?

Almost every online deception, fraud and scam – even propaganda and misinformation campaigns – begins with a fake social media profile. How do fakers get real people to agree to be friends?
Facebook CEO Mark Zuckerberg takes his seat to testify on Capitol Hill in Washington in April 2018 about the use of Facebook data to target American voters in the 2016 election. (AP Photo/Pablo Martinez Monsivais)

Big Tech is overselling AI as the solution to online extremism

Many tech titans say they can self-regulate online hate speech and extremism with artificial intelligence, but can they?
Hannah Shaw (Kitten Lady), with Instagram influencer BriAnne Wills (@girlsandtheircats) at a marketing event in New York, Feb. 2018. Loren Wohl for Fresh Step/AP

The ruthless pursuit of online ‘likes’ gives you nothing

Although some social media users are able to monetize their social media “likes,” much of the pursuit of popularity amounts to nothing and instead turns us into pawns for political and commercial uses

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