Social media feedback has made businesses think twice about what makes a good customer.
Chinese are starting to question government control of the terms of public debate, as conveyed by this propoganda banner in Hangzhou in 2010.
Philip Roeland
Hangzhou is hosting the G20 summit and China is anxious to present a positive picture of the country to the world, but the official attitude to non-compliant citizens isn’t helping.
Zimbabwe’s ruling party is facing a wave of online and offline protest.
Nikki Hamblin of New Zealand stops running during the 5000m race to help Abbey D'Agostino of the USA after D'Agostino suffered a cramp.
Kai Pfaffenbach/Reuters
Although the Olympics have come to an end, fans will continue to be gripped by the infinite micro-narratives that sports fixtures provide. But are these narratives comparable to literary creativity?
The mainstream media has knocked Brazil for the Zika virus, doping scandals and safety concerns. But citizen social media users, by revealing an alternate narrative, could even the score for Rio.
Sydney man Zane Alchin pleaded guilty to bombarding young women on Facebook with graphic, sexually violent messages.
AAP/Joel Carrett
A case in Sydney is the latest instance in which the powers-that-be contribute to the widespread victim-blaming and perpetrator-exonerating in relation to cyber violence against women and girls.
Scholars studied every tweet sent and Facebook post made by Hillary Clinton and Donald Trump since before the primaries. Here’s what they learned about issues and negativity.
The long peace is over but we don’t yet know what will come next.
Andrew Kelly/Reuters
Digital media has the power to inform, but it is also helping some to spread hate. Have we reached the tipping point between order and chaos at the global level?
The typical view at a concert when fans take out their smartphones.
Shutterstock/Pressmaster
There’s a time and place for a smartphone and some artists and sports stars want you to stop using them when they’re performing. Just enjoy the live event instead.