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Companies like Facebook, Volkswagen, Boeing – and now the Post Office – have seen how easy it is to destroy brand trust. But communication and transparency are key to rebuilding efforts.
Volkswagen started production on its electric ID.3 cars in November 2019.
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After ‘Dieselgate’, Volkswagen appears keen to rescue its public image. Now it’s looking to hire its own ‘Greta Thunberg’.
VW was hit with more than $15 billion in penalties in the United States.
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How could a company like Volkswagen knowingly violate US air-pollution standards despite the senseless risks to which it was exposing its reputation? The case method can provide an answer.
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Major brands which suffer from high profile product recalls need to follow some basic rules to make sure they weather the storm.
The Loblaws bread price-fixing scandal may have eroded public trust in the company, but will it truly hurt the grocery giant in the long run? Galen G. Weston, executive president and chairman of Loblaw Ltd., is seen in this 2016 photo.
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Loblaws’ reputation has taken a hit following the bread price-fixing scandal. But will it do prolonged damage to Canada’s biggest grocery chain?
Steinhoff’s former CEO, Markus Jooste, is partly blamed for the corporate scandal that threatens to collapse the company.
Financial Mail/Jeremy Glyn
Gaps in the two tier board structure which is favoured in Europe may be partly responsible for the Steinhoff corporate scandal.
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The estimated economic value of minimising the damage to public health has been reduced by 80 percent.
Who you gonna listen to?
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Higher-ups at Wells Fargo, Volkswagen and Uber all failed to stop unethical practices that had significant repercussions. New research offers some clues on why.
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It’s about time Europe ditched the diesels – so what are the alternatives?
Volkswagen HQ in Wolfsburg, Germany, where it all began.
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Fallout from the Volkswagen case shows how scandals can give virtuous organisations a competitive edge and help industries evolve.
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How can companies brought low by scandal or failure remember the lessons they should be learning?
Carbon dioxide standards for cars are the cheapest way to cut emissions.
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Carbon standards for cars are the cheapest way to cut emissions, and will save drivers money.
Although Australia has adopted European emissions standards for cars, these are not as strict as EU or US standards.
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The court action ACCC has brought against Volkswagen might not succeed because Australia’s emissions standards are not as strict as those in the US and Europe.
The ACCC is taking VW to court.
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The ACCC has launched proceedings against VW for allegedly misleading consumers. But consumers won’t be directly compensated from the case.
Volkswagen has paid a record settlement in the US.
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Fresh from a record US$15 billion settlement, Volkswagen is resisting paying compensation in other countries.
Volkswagen’s corporate strategy reveals a weakness that may lead to future scandals.
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Volkswagen’s strategy shows that problems like the emissions scandal are likely to continue.
2015 was the worst financial year in the Volkswagen Group’s history.
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The scandal that rocked the automotive industry is far from over.
Volkswagen Chief Executive Martin Winterkorn resigned after the company was caught deliberately cheating on emissions tests.
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There were many examples of ethics failures in 2015. So what’s missing from company leaders?
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Cooperation between regulators and the car industry has led to a huge reduction in dangerous emissions – and we can expect further progress.
Hot on the tail of the VW emissions scandal, Australia will next year tighten diesel emissions standards.
EPA/Julian Stratenschulte/AAP
Diesels typically have good fuel economy, but hot on the heels of the Volkswagen affair, Australia is set to tighten the rules for diesel car emissions - which will put a dent in engine performance.