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What if lingering in a shop or restaurant is the last thing on your mind? COVID-19 is rewriting the rules of retail.
Clothing racks won’t be going away anytime soon.
AP Photo/Wilfredo Lee
A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.
What is the future of retail?
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Specific predictions go obsolete fast, but some common themes are emerging – convenience, fragmentation, intelligence, personalisation and experience.