Articles sur Financial services

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Dominic Raab, secretary of state for existing the European Union and star of Deal or No Deal. PA/Peter Nicholls

No-deal Brexit: experts on what the UK government’s advice means

From trade to medicines, the UK government's 'just in case' planning is revealing.
The collapse of a royal commission witness provided a reminder of the stark differences between financial services and health services when it comes to caring for customers. Stefan Postles/AAP

What if we expected financial services to be more like health services?

The financial services industry is in need of a new paradigm to rediscover what finance is for – to improve the financial and economic well-being of society.
It is hoped that the Royal Commission will bring a renewed enthusiasm for suitable and properly adapted customer service provision that values Indigenous consumers and take their circumstances into account. AAP Image/Dean Lewins

The Royal Commission revealed financial services woes for many Indigenous customers. Here’s what can be done

With enough will and resourcing, many of the structural issues that make financial services a trial for many Indigenous consumers can be overcome. But we need more regulation to deter sharp practice.

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