Articles on Consumers

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Spanish activists protest against retailers using factories in a building in Bangladesh which collapsed, killing more than 600 people. Reuters/Albert Gea

How divestment campaigns can change the rules in a profit-driven world

"Shaming campaigns" have been successful in attracting attention to transnational issues like inhumane working conditions and environmental degradation. But shaming guilty corporations is only the first step.
A prototype Amazon delivery drone. Amazon.com

Delivery drones: swooping down to prey on our self-control

Amazon.com and others are eager to fill the skies with drones delivering packages at all hours. Convenient, yes, but it could transform – and not in a good way – our ability to make informed choices.
“Cooling-off” periods for purchases made in high-pressure selling situations like door-to-door sales don’t help consumers, research shows. image from shutterstock.com

Cooling-off periods for consumers don’t work: study

Customers who make purchases under pressure don't use the usual 10-day cooling-off period given under law, new research finds.

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