The popularity of category killers explains in large part the stagnant sales and talk of store closures throughout the department store segment.
Big W store closures signal deeper problems for the discount department store sector.
Department stores and clothing retailers are drawing on consumer behaviour and psychological research to compete with online shopping.
Traditional retailers want to lure you back with a shopping experience that online stores just can't provide.
A mascot for Alibaba’s online shopping site Tmall urges customers to buy on Singles Day.
AP Photo/Ng Han Guan
Chinese customers spend billions on Nov. 11. Why, and what does it mean for the global retail marketplace?
The key to Aldi’s strategy is a severely limited range of products.
ALDI appeals to a particular market segment. It is unlikely to abandon it to go after Woolworths and Coles.
What does a machine see when it looks at you?
When people see their bodies in 3D, they feel worse about themselves and more negative in general. That might not put shoppers in a buying mood even for clothes that fit better.
It may seem convenient to think of technology companies as similar, but they’re really not.
When thinking about regulating them, it's useful to know Facebook, Amazon, Google, Apple and Microsoft have some similarities. But generally they're not competing with each other – or anyone else.
Coles was once the market leader thanks to its ‘down down’ low pricing marketing.
Coles plans to compete with competitors by moving away from low prices to a focus on other attributes, such as sustainability, local produce and community.
In a move that suggests physical retail stores aren’t dead, Amazon has opened three bookstores and over 60 pop-up stores in the US, and has plans for up to 2,000 grocery stores.
Urban retail space is being transformed yet again. Predictions of the demise of physical retailing in the face of online competition overlook its resilience over two centuries of disruptive innovations.
Using a store’s mobile app can affect in-store purchases.
As businesses' branded mobile apps become more common and popular, how are they affecting shoppers' buying habits?
Watch out for booming burger prices in barbecue season.
What the lessons of failed high street brands mean as M&S finally makes a big move.
A pioneer of ethical consumerism, wedded to a corporate giant with a questionable record? The lessons of a decade ago should be ringing alarm bells.
When presidents are elected with no experience, perhaps M&S and House of Fraser are right to try the same formula.
Aldi’s decidedly Germanic expansion strategy continues to eat into Woolworths’ earnings.
For consumers of Australia's retail sector, choice and convenience will continue to emerge. For incumbents unable to deliver on these outcomes, the future is bleak.
Battling the discounters with Sushi bars.
The upmarket store is reining in expansion but doubling down on value-added for its core clients.
Two High Street titans look like they are travelling different paths, but watch out for trouble in 2017.
Back in 1663, it was all about staff getting the day off, now it's all about boosting the coffers of the major stores.
Is Black Friday still a thing?
While some pundits claim the much-hyped shopping day that follows our Thanksgiving feasts has lost its relevance, the reality is a lot more complicated, as four important facts show.
We have got stuck in a rut. Every month we explain away changes in retail spending with a lazy look to the skies.
Unions campaigned on Sunday penalty rates during the federal election.
Are penalty rates no longer relevant in the retail industry — and do they cost jobs? Recent research compared two neighbouring states where one raised rates to the other's level to find the answer.