Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
The government's deal with electricity retailers to provide simple information to customers about their discounts and bills is a welcome step, but doesn't cut to the heart of the power price issue.
The success of the plastic bag ban announced by Australia's big two supermarkets will hinge on whether they can persuade customers to change an engrained behaviour - without annoying them.
Moves by major to supermarkets to only offer plastic bags for a charge could make these businesses more than a million dollars a year, but it may only have a small impact on the environment.
Amazon.com and others are eager to fill the skies with drones delivering packages at all hours. Convenient, yes, but it could transform – and not in a good way – our ability to make informed choices.
Does the secret to romantic sales success actually lie in an appeal to our cynicism?
New analysis of the behaviour of petrol retailers in Perth over a period of five years shows how tacit collusion caused prices to increase by up to 50%.
New research shows how marketers get away with making their food look and sound healthier than it really is.
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there's a better strategy to make it through the holidays in the black.
Customers who are angry are more likely to behave unethically, no matter how high the stakes, new research shows.
We have got stuck in a rut. Every month we explain away changes in retail spending with a lazy look to the skies.
Some of the bigger grocery retailers are moving away from convenience stores because of increased costs, difficulties reading the market and cannibalisation.
You're no mug right? Think again. We all get fooled by anchoring, and probably use it ourselves as well.
Pop-up stores allow retailers to test demand for their product, while playing on customers FoMO - fear of missing out.
'Christmas creep' is pushing the holiday shopping season earlier and earlier. Has Black Friday – its traditional start – lost its luster?
A significant share of the workforce wakes up every day without knowing at what time they'll work – or even if they will earn anything at all.
Farmers' protests against the big supermarkets demonstrates the importance of good supply chain management.
Some say the only way to smash the Coles/Woolworths duopoly is more regulation and a consumer backlash, but this assumes all power is used for evil.
Walmart's promised wage hike will help half a million of its workers make a living, but it really just shows how much America's working class struggles.
The custom is confusing to customers, creates instability for workers and ironically doesn't necessarily result in better service as intended.