A Senate enquiry has found both suppliers and customers of our supermarkets are struggling. Regulators have to find a way to rebalance the market, which doesn’t make these groups bear the cost.
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Articles on Retail
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Although it’s rooted in legitimate grievances, the ‘Steal from Loblaws Day’ campaign is not only illegal, but also fails to achieve its intended objective and risks undermining economic stability.
Human staff accumulate data as ‘expertise’ instead of giving it to their employers. For profit-chasing retailers, that’s a problem AI can eliminate.
Frozen food retailer Iceland says it wants to amplify its customers’ voices – but there’s a lack of transparency in its plans.
For decades, big-box retailers have evaded federal regulation of the pollution their operations generate. But a new air emission rule in Southern California could become a model for state controls.
The law can help struggling firms turn their business around, but stigma around the legal terms may be deterring companies from acting in time.
Increased confidence from its AI developments, as well as the spending might of the TikTok generation, may have played a role.
Don’t skimp on your eye safety.
The company has returned to profit by making cuts, but there are things it could do to reinvent itself.
Despite growing wariness of supermarkets, Australians have an enduring trust for retail brands that sets us apart from other countries.
Coming to grips with the economics of roses can be a thorny issue.
The ‘everything store’ doesn’t offer every type of car, at least not yet. But a pilot program could still be a step toward online auto sales.
If history had taken another path, bar codes would look dramatically different today.
The four Cs – convenience, choice, competitive prices and COVID-19 – will decide the retail battle and how it affects the structure and function of our cities.
Boxing Day has its origins in the Middle Ages and had nothing to do with post-Christmas sales. It is facing further change with the popularity of online shopping.
There are a number of ways shoppers can resist the temptation of expensive gift options that might strain their budgets this holiday season.
Shoplifting has been hyped as a driver of chain-store closures, but did these companies ever really understand urban environments in the first place?
With the state of the economy unclear, shoppers seem hesitant to get too festive, too fast.
Middle-class consumers and shoppers of color give the most this way.
Understanding the traits of different customer groups can help shoppers and businesses serve their communities more ethically and effectively, especially in times of crisis.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Louise Grimmer is a Friend of The Conversation.
Senior Lecturer in Retail Marketing, University of Tasmania
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Interim Director, UWA Public Policy Institute; Associate Professor & Programme Co-ordinator (Masters of Public Policy), The University of Western Australia
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Professor, College of Business, Zayed University
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Lecturer, College of Business and Economics, Australian National University
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Industry fellow, Graduate School of Business, Deakin University
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Professor, Monash University
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Omar H. Fares is a Friend of The Conversation.
Lecturer in the Ted Rogers School of Retail Management, Toronto Metropolitan University
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University, Deakin University
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Associate Professor of Marketing, Swinburne University of Technology
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Associate Professor in International Business & Strategic Management, The University of Melbourne
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Reader in Consumer Psychology, Anglia Ruskin University
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Professor of Accounting, University of Portsmouth
