Companies historically have avoided taking stands on contentious issues, but new research suggests consumers punish businesses that don’t stand up for their core values.
The latest Productivity Commission report on how consumer law is being used shows that the same issues still haven’t been addressed for years.
“Cooling-off” periods for purchases made in high-pressure selling situations like door-to-door sales don’t help consumers, research shows.
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Matthew E. Kahn, USC Dornsife College of Letters, Arts and Sciences
China has the world’s second-largest economy, powered by cheap labor and cheap fossil fuel. But now Chinese urbanites want greener, healthier lifestyles. Can the government deliver them?
Emerging retail players struggle to grow.
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Data on the outcomes of life insurance claims will not only help individual customers but also financial advisers and super funds acting on behalf of consumers.
Research shows the public has a poor understanding of what slavery is and how often they encounter it. Here’s how to tell if your manicurist is working against their will.
If South African consumers were educated on how to read and understand the information on food labels, they may be more willing and capable of making healthier food choices.
There is a curious paradox at the heart of the food group’s new nutrition scheme: the less consumers trust Big Food, the less attention they will pay to the labels.