Research shows entrepreneurs pondering how to exit their companies most often turn to close friends and family for guidance.
Social ties can help entrepreneurs acquire necessary information and insights about their plans to exit a company, as well as provide them with emotional support.
A boutique owner in Montréal arranges clothes at her store on May 24, 2020 as she prepares to reopen amid the COVID-19 pandemic.
THE CANADIAN PRESS/Graham Hughes
As small businesses reopen, they'll need to engage the hearts and minds of both employees and customers by recognizing that they feel emotions differently than they did before COVID-19.
AAP Image/Bianca De Marchi
It's hard to keep up with what's regarded as essential and non-essential services.
Bad customer service is increasingly good for companies who use it.
Bad customer service is actually good for companies' bottom lines.
Gandhi had a lot to say about how business leaders should behave.
AP Photo/James A. Mills
Although Gandhi is best known for expelling the British from India and inspiring the likes of King and Mandela, he also wrote a lot about the behavior of good business leaders.
Perot become a household name after making an independent run for president in 1992.
AP Photo/Doug Mills
As the US prepares to replace NAFTA, a labor scholar who was critical of Perot but shared concerns about the deal revisits the claim that helped him become the most successful third-party candidate since Teddy Roosevelt.