Articles on Consumers

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A prototype Amazon delivery drone. Amazon.com

Delivery drones: swooping down to prey on our self-control

Amazon.com and others are eager to fill the skies with drones delivering packages at all hours. Convenient, yes, but it could transform – and not in a good way – our ability to make informed choices.
“Cooling-off” periods for purchases made in high-pressure selling situations like door-to-door sales don’t help consumers, research shows. image from shutterstock.com

Cooling-off periods for consumers don’t work: study

Customers who make purchases under pressure don't use the usual 10-day cooling-off period given under law, new research finds.
Thousands protest against the proposed expansion of a chemical factory in Ningbo, Oct. 28, 2012. AP

As incomes rise in China, so does concern about pollution

China has the world's second-largest economy, powered by cheap labor and cheap fossil fuel. But now Chinese urbanites want greener, healthier lifestyles. Can the government deliver them?
If consumers don’t like the way their mortgage brokers operates, they can shop around. Mick Tsikas/AAP

Mortgage brokers: ASIC goes fishing

The ASIC inquiry into how mortgage brokers are paid won't do much to change an already competitive system.

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