Articles sur Consumer protection

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A New Delhi laborer’s dirtied hands after work in a shoe factory. Adnan Abidi/Reuters

Safer chemicals would benefit both consumers and workers

Regulations are catching up with toxic chemicals we're exposed to as products' end users. But workers in un- or underregulated places are still at risk, even from chemicals designed to be "green."
If an Uber X customer is injured in an accident they may not always be covered by an insurer. Image sourced from

Who bears the cost when your Uber or Airbnb turns bad?

When a transaction is between two individuals, consumer rights are less clear, but it doesn't mean all rights are lost.
Special delivery? New Chinese consumer law will place a greater onus on retailers to rectify problems. Kaptain Koboid/Flickr

China’s consumer protection law a win for Aussie online shoppers

When China kicks off “Consumer Protection Day” this weekend, it’s online shoppers that stand to gain the most. In fact, the growth in online shopping appears to be one of the main factors driving China’s…
Lush’s gripe with Amazon is an explosive issue and it’s not just about ethics. firepile

We might regret backing Lush over Amazon in trade mark wars

The ongoing battle between cosmetics company Lush and internet retailer Amazon is starting to give off a distinctly unsavoury odour. At the beginning, many supported plucky little Lush as it sought to…
What do they know about you? MyDex CIC

The government scheme that’s after your data

A little known UK government initiative is underway to release vast amounts of personal data from companies to citizens with the laudable aim of handing power to the consumer. The midata initiative aims…
Goodbye Wonga, hello credit co-ops? Catholic Church (England and Wales)

Welby’s Wonga wobble as he takes on the financial sector

The Archbishop of Canterbury, Justin Welby, has become increasingly involved in debates about the UK financial sector. The embarrassing revelations that the Church has invested indirectly in payday lender…
Does purchasing carbon credits from others really offset our impact on the environment? Ecopush/Flickr

Carbon offsets: saving emissions, but not saving the environment

Many Australian consumers and businesses are working on ways to reduce their greenhouse gas emissions. For some, the carbon tax meets their needs: it’s designed to specifically motivate changes in behaviour…
The ACCC is taking legal action over claims homeopathic remedies are a safe and effective alternative for the prevention and treatment of whooping cough. Flickr/kh1234567890

ACCC takes legal action over homeopathy claims

The Australian Competition and Consumer Commission has instituted Federal Court proceedings against a repeat offender over…
Google has won a High Court case in which the ACCC alleged it engaged in misleading and deceptive conduct. AAP/John G. Mabanglo

Google triumph over ACCC seen as a loss for consumers

Google has triumphed in a High Court case with the Australian Competition and Consumer Commission, in what experts say is…

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