Companies historically have avoided taking stands on contentious issues, but new research suggests consumers punish businesses that don't stand up for their core values.
Two High Street titans look like they are travelling different paths, but watch out for trouble in 2017.
The latest Productivity Commission report on how consumer law is being used shows that the same issues still haven't been addressed for years.
Customers who make purchases under pressure don't use the usual 10-day cooling-off period given under law, new research finds.
Black Friday and Cyber Monday start the frenzy of Christmas spending. Don't let them lure you in with their deals.
We have got stuck in a rut. Every month we explain away changes in retail spending with a lazy look to the skies.
China has the world's second-largest economy, powered by cheap labor and cheap fossil fuel. But now Chinese urbanites want greener, healthier lifestyles. Can the government deliver them?
South Africa's concentrated formal supermarket industry stands as an obstacle against economic transformation and competitive pricing for consumers.
Data on the outcomes of life insurance claims will not only help individual customers but also financial advisers and super funds acting on behalf of consumers.
Research shows the public has a poor understanding of what slavery is and how often they encounter it. Here's how to tell if your manicurist is working against their will.
A new industry is being created under President Xi Jinping. Meet the two men making it happen.
The ASIC inquiry into how mortgage brokers are paid won't do much to change an already competitive system.
A place for everyone, and everyone in their place. A guide for how you can help build a sustainable energy future.
There is a curious paradox at the heart of the food group's new nutrition scheme: the less consumers trust Big Food, the less attention they will pay to the labels.
Perhaps surprisingly, men spend more money after being romantically rejected while women do the opposite.
Black Friday sales are expected to continue their upward trend thanks to savvy retailers and consumers who can't resist a bargain.
It's a collosal business. But who gets the most out of 'rewards'? And what if we all used ours at once?
'Christmas creep' is pushing the holiday shopping season earlier and earlier. Has Black Friday – its traditional start – lost its luster?
Why do companies devote so much energy to ingenuity that causes harm?
If the government wants to tackle wealth inequality, then it has the tools at its disposal to help people pay a fair amount for everyday goods.