Woolworths' A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what's to come in the retail sector.
A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.
As neighbourhoods lost their milk bars, they also lost a daily point of connection for locals. But all is not lost. In some areas, the humble corner store is making a comeback.
Traditional retailers want to lure you back with a shopping experience that online stores just can't provide.
Psychological ownership is that feeling that someone stole 'your' parking spot or nabbed the last sweater you had your eye on. We have a tendency to get territorial when we fell it's been violated.
Some can't wait to hit the ground running while others would rather endure a root canal. Certain characteristics help explain who is in which group.
Don't despair if, once you've gathered your shopping items, you're met by a single line that looks a mile long. Queuing theory suggests this is likely the fastest way to get you rung up and moving on.