Articles on Online retail

Displaying 1 - 20 of 32 articles

Is it a crime scene or just a store checkout? Could be both. Marlith

After a data breach, it’s consumers left holding the bag

Shoppers have launched into the holiday buying season and retailers are looking forward to year-end sales that make up almost 20% of their annual receipts. But as you check out at a store or click “purchase…
For sighted users, a website looks no different whether it is accessible or not, but users with visual disabilities know all too soon when they are unable to use it. Coles home page screenshot

Oh the irony! Retailers blind to discrimination and lost business

A blind woman has launched a claim of unlawful discrimination against Coles and its online website. For those of us who are totally blind and working in the disability law space this lawsuit is no surprise…
It’s a physical struggle in these skirts, but we always shop in store. Haute Couture News

Chanel opts out of fashion’s love affair with online shopping

In the world of luxury fashion, Chanel stands apart from the crowd. But it’s not the designs that make it different. The French luxury brand is one of the last few major labels that does not sell its clothes…
Lush’s gripe with Amazon is an explosive issue and it’s not just about ethics. firepile

We might regret backing Lush over Amazon in trade mark wars

The ongoing battle between cosmetics company Lush and internet retailer Amazon is starting to give off a distinctly unsavoury odour. At the beginning, many supported plucky little Lush as it sought to…
Online retail continues to grow, despite the shadow of cybercrime. Dolinski/Flickr

Easy Target? The shadow hanging over online retail

The recent hack and subsequent data loss by US retailer Target involved the personal information of at least 70 million customers, including names, phone numbers, email and mailing addresses. It follows…
Not exactly where you’d imagine e-commerce to be booming, but rural China has embraced online retail platforms for cheaper supplies and extra income. EPA/Micahel Reynolds

The social side of e-commerce: lessons from rural China

Every year, for the foreseeable future, another 30 million Chinese will go online to shop, according to a new Boston Consulting Group report. Pushed by a government-subsidised rollout of internet – and…
Overseas based online retailers are far more innovative in coming up with ways to keep customers clicking. BBC

Doing it better? Overseas online retailers aisles ahead

All the signs are there that Australian retailers are not investing enough in their online operations. More than A$24 billion was spent online during the 12 months to March 2013, with Australian online…
Data protection may soon come at a price. Randomskk

Hard evidence: how much is your data worth to you?

Data privacy is on our minds like never before. In a relatively small amount of time many of us have gone from carrying out our daily transactions in person to conducting them digitally. We pay energy…
The federal government has come under increasing pressure to lower the GST threshold for online purchases as sales continue to rise and revenue continues to be lost. AAP/Alan Porritt

States’ push for GST on online shopping is just small change

Both Labor and Coalition states are pushing the federal government to extend the GST to more online purchases as they look for additional sources of revenue. And while the Coalition had promised no changes…
David Jones has seen online sales grow 1000% since launching its omnichannel strategy, but online sales still only represent 1% of total sales. AAP/Jeremy Piper

Australian retailers online: late to the party and much to do

Australian consumers are embracing digital commerce, but Australian retailers are failing to build long-term relationships with their customers online, according to new research. More than 50% of Australians…

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